This is the text that ships with the platform. BVBY has not reviewed it yet.
What this platform is for
Be Visible Be You (BVBY) uses it to agree your travel, collect the documents behind each expense, and reimburse you. It is not a booking site: unless we tell you otherwise, you buy your own tickets and we pay you back.
What we ask of you
- Tell us where your journey starts and ends before you book anything, and wait for us to approve an itinerary.
- Book what was approved. If you book something else, we may not be able to reimburse it.
- Upload documents that are genuine, complete and legible, and claim only what you actually paid.
- Keep your sign-in link to yourself. It signs somebody in as you.
- Give us bank details in your own name, or tell us clearly whose account it is.
What you can expect from us
- A reimbursement ceiling for your mobility, told to you up front, and an explanation whenever we accept less than you claimed.
- A decision on every document you send, and a reason whenever we turn one back.
- Payment once your paperwork is complete, the amount is agreed with you, and the bank has checked the account name.
Limits
We reimburse what the funder allows and what your ceiling covers. Anything above it is at your own cost unless we have agreed otherwise in writing. Extra days at your own expense are exactly that: yours to pay for, and approved only when they do not make the journey cost more.
If something goes wrong
Write to the travel desk. If we cannot pay something you expected, we will tell you why, in writing, before the reimbursement is closed.